I’ve compiled this page to distribute information about orders, leather, etc. I hope you find it helpful. If you have questions that are not answered here please contact me.

lenwood family

 

Family – There is a very short list of what’s more important to me. The one on the left there is Noble, he is four and can look into your soul. The one nest to me is Elisha, we named him that because it means “The Lord is my salvation”. The doctors told us Eli would not be born alive, it’s a long story but the bottom line is that he was born alive and while the doctors don’t know how to explain it, I do. He is six now and loves to run, fish, hunt and hit his dad with nunchucks when he’s not watching. The little one my wife is holding is Judah. Judah is one and a half, just started sleeping through the night, but he was totally worth it! The pretty one in the middle there is my wife, Erin she has put up with me for an awful long time and I couldn’t be more thankful. You can see more about what she does here www.ErinDavis.org.

I say all this to communicate that Leather is not my first or even my second love. Don’t get me wrong, I really enjoy making great equipment. I love the creative process. But I really love my family. Sometimes that means some orders have to wait a few days because the family takes priority. I do my best to get orders out as quickly as possible but if you are not OK with waiting a little while it would be best if you ordered from a retailer who carries Lenwood or another artisan.

Leather – I use premium leather. For each peace I select the best possible weight, type, and cut of leather. This does not mean it’ll never have a mark or blemish. I prefer US harvested leather and use it whenever possible. The thing is we use barbed wire to keep our cattle under control here in the US. That means there will, from time to time, be marks in the leather, and inconsistencies in the color. Most people love this about leather, I do. But if you don’t, maybe you should buy your belt at Wal-Mart.

Leather Color – I offer 4 primary color options. Brown, Black, Natural, and Oil Rubbed Natural.

Lenwood Leather Color Options

Leather Care – It’s best to keep your leather dry if possible and not abuse it. If it gets dirty you can wipe it down with a damp cloth but don’t get it very wet. For non molded leather I recommend Lenwood neatsfoot oil as a conditioner and Lenwood Seal  as a way to seal up your leather. Alternatively camp dry is not bad.  Never apply any conditioner or water to molded leather.

Belt Sizing – Put your current belt on how you would normally wear it including any firearms or accessories, take note of the hole you use. Then, take your belt off and measure from where the leather folds over the buckle to the hole you were using. That measurement will be the center of 7 adjustment holes in your new Lenwood belt.

Use this diagram:

Lenwood Leather Belt Measurement Diagram

Or watch this video:

Dog Collar Sizing – Pretty much the same as above but I doubt your dog will need to include the gun. If you don’t have a current collar simply measure around your dog’s neck at about the tightness you will want the collar to be.

Cantankerous People – I’m relatively easy to get along with and do all I can to take care of my customers and make sure hey are very happy with their decision to buy from me. However, there are those who are not so easy to get along with, they are cranky, cantankerous, obnoxious, hateful, etc. If you are one of these people please do business with one of my competitors. If you are not one of these people I’d be happy to make you a piece of equipment you won’t be able to stop annoying your friends and family about because you love it so much.

Warranty – My grandpa taught me to “promise small and deliver big”. This has been a guiding principle in life and business. Because of this I’ve been hesitant to publish a warranty but as Lenwood grows more and more people are asking. So I’ve decided to post my thoughts below.

The bottom line is I want to take care of the folks who take care of me. Here is how I handle most situations:
– If you get your order and it doesn’t fit send it back (before wearing it and within 7 days) and I replace it with one that will fit. Contact me first so I’ll know what to do when the return arrives.
– If you are not happy with your order when you get it contact me (within 7 days) to let me know why. Then we can talk about the best option to make sure you get what you want and need.
– If you are using your Lenwood product properly and for some reason it comes apart contact me. I’ll either fix or replace it.
– If you abuse your Lenwood product it and tear it up contact me and I’ll repair it for a fee. Contact me, be honest, and we’ll work it out.
– If you alter your Lenwood product you are on your own. Don’t do that.
– If your Lenwood product get’s damaged in the line of duty contact me and I’ll do what I can to fix or replace it. I’d like to hear the story!
Always contact me prior to sending anything in for repair or replacement. I want to know what to do with it when it arrives.
On another note. If you purchased a product from someone else and it needs repaired to function as it should let me know. If I have time I’ll do what I can. It’s important to me that you are using gear that works for you.